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Embroidery · File guidelines
What to send so we can review your design quickly and tell you how it will stitch.
Up to 5 files per request, each up to 25 MB. Your files are stored privately and are only used to review and prepare your embroidery.
The best file is usually the one your designer delivered, not a screenshot, a logo copied from a website or a photo of a printed sign. If a clean original is not available, send what you have and we will tell you what can be done with it.
Embroidery is built from thread, not ink, so a design is converted into stitches through digitizing. Some things that print well need adjusting to stitch well:
How much detail works depends on the final size, the fabric and the design itself. We review this for your project and tell you if anything needs simplifying, rather than applying one fixed rule.
If you want us to embroider an item you already have, or you are not sure an item suits embroidery, include a photo of the item and the area you want stitched, plus the product name or a link if you have it. This helps us check the fabric and construction.
Customer-supplied items are reviewed case by case and cannot be confirmed until we have seen the details.
Attach your files to a quote request. A person reviews every submission.
