Proudly Canadian
Effective date: October 8, 2026 · Last updated: October 20, 2026
DECOVINK is a brand of MMX Global Inc. (“DECOVINK”, “we”, “us”), a company based in Ontario, Canada. MMX Global Inc. is responsible for personal information collected through this website and in the course of our business.
We have designated a Privacy Officer to oversee our privacy practices, respond to privacy inquiries and manage requests about personal information. You can reach our Privacy Officer at [email protected] or 416-619-0786.
We collect what you choose to send us through our forms and, where online ordering is available, the information needed to process and fulfil your order, plus limited technical information needed to run the website safely.
Your name, email address, and optionally your phone number and company or organization, the type of inquiry and your message. We use this to reply to you.
Your name, email address, and optionally your phone number and business name; the service you are asking about; approximate quantities and dimensions; a description of the project and any notes; and, if you choose to attach it, an artwork file. We use this to review your project and prepare a quote.
Your organization’s name and type, your name, email address and, if supplied, phone number and location; details of the project such as garments, decoration, quantities, sizes, personalization and the date you need it by; and any artwork files you attach. We use this to prepare a quote.
Your name, email address and, if supplied, organization, phone number and location; details of the items, designs, quantities and timing; and any artwork files you attach. We use this to prepare a quote.
Your name, organization, business email, and optionally phone number, website or social media address and location; your organization type, the services you are interested in, expected requirements, and what you tell us about your business; and an optional supporting file. We use this to assess and respond to your inquiry. Submitting an inquiry does not create a trade account.
Where online ordering is available, we collect your name, email address, phone number, billing and shipping addresses, the products and options you select, any artwork or files you provide for your order, and your order history. If you create an account, we also keep your account details. We use this to process, produce, ship and support your order, to send you order-related messages, and to keep business and accounting records. Payment information is handled as described under “Payment processing — Stripe and PayPal” below.
When you apply for an opportunity with us, we may collect your name and contact details, résumé, employment history, qualifications and any other information you choose to submit. We use this to evaluate applications, communicate with candidates and administer recruitment. Access to employment applications is restricted to personnel specifically authorized to take part in recruitment, and applicant information is not used for marketing.
Artwork and documents you upload, such as logos, photographs, team names or player rosters, may contain personal information. We handle them with the same protections as the rest of your submission and use them only to review and respond to your request or to produce your order. Questions of ownership and permission to reproduce artwork are covered in our Terms of Use.
To protect our forms from spam and abuse, we store a one-way scrambled (hashed) value derived from your internet (IP) address, not the address itself, and limit how many submissions can be made in an hour. Our hosting provider keeps standard web server logs.
The website uses cookies and similar technologies (such as your browser’s local storage) for the following purposes:
We do not use cookies for advertising, and we do not use them to track you across other websites. You can block or delete cookies in your browser settings; if you do, the cart, checkout or payment features may not work. If our use of cookies changes, we will update this policy and ask for consent where required.
When you submit a form, we use your information to review and respond to your inquiry or quotation request, as described in this policy. Our forms ask you to acknowledge this before submitting. When you place an order, we use your information to process, fulfil and support that order, including sharing the necessary information with our payment processor. Submitting a form or placing an order does not subscribe you to marketing emails; any marketing communication requires your separate, optional consent.
Our hosting and technology providers may have technical access to the systems that store information, in order to provide their services.
When a form is submitted, an automated notice is sent to our business inbox so the request can be reviewed. For custom apparel quotes, the notice includes the reference number, organization name, and the contact’s name and email address; for embroidery quotes, the reference number and the contact’s name and email address. For other inquiries, it includes only the reference number and a link to the website’s administration area. Where online ordering is available, order confirmations and updates are emailed to you and to our business inbox, and include the order details needed to process the order.
Where online payment is available on this website, payments are processed by Stripe. Our website is also connected to a PayPal business account, but PayPal is not currently offered as a payment option at checkout. Because PayPal’s payment software is installed on our website, PayPal’s scripts may load on our cart and checkout pages, and PayPal may then receive technical information such as your IP address and browser details. If we offer PayPal as a payment option in the future, this section will also apply to PayPal payments.
To process a payment, prevent fraud and meet legal obligations, the payment processor you use may receive:
Through Stripe, we may offer payment by credit or debit card, digital wallets such as Apple Pay and Google Pay, Stripe’s Link service, and pay-later options such as Klarna and Affirm, depending on your device, location and order. If you use a digital wallet, Link or a pay-later option, the information you provide is also handled by the provider of that service (such as Apple, Google, Stripe’s Link service, Klarna or Affirm) under its own terms and privacy policy. Pay-later providers may ask you for additional information, such as to check your eligibility.
Card details are entered in secure payment fields provided by Stripe and transmitted directly to Stripe. DECOVINK does not intentionally collect or store complete credit card numbers or card security codes (CVV/CVC) on its systems.
If you have an account with us and choose to save a payment method for future purchases, the payment details are stored by Stripe. We keep only a reference to the saved payment method, together with limited details such as the card brand, the last four digits and the expiry date, so you can recognize and manage it. You can remove a saved payment method from your account at any time.
For each payment, we keep a record of the order and the transaction, such as the amount, date, payment status, payment method type and the transaction and customer reference numbers issued by the payment processor. We use these records to confirm payments, process refunds, handle disputes, prevent fraud, and keep the business and accounting records required by law.
Stripe and PayPal handle the information they receive in accordance with their own privacy policies and may use it for their own purposes, such as verifying identity, preventing fraud and meeting their legal and regulatory obligations. We encourage you to review their policies:
Payment processors may store and process payment information outside Canada, including in the United States and other countries, where it may be subject to the laws of those jurisdictions, including lawful access by courts, law enforcement and national security authorities.
To process payments securely and help detect and prevent fraud, payment processors may use cookies and similar technologies on pages where payment features appear, such as the cart and checkout pages. These are necessary for online payment to work.
If you request a refund or dispute a payment, we and the payment processor may use and share the information needed to process the refund or resolve the dispute, such as order details, payment records and our communications with you, including with your card issuer or financial institution where needed.
We do not sell personal information. We use third-party providers to operate our website, protect our systems, process payments and communicate with you:
Personal information may therefore be stored or processed outside Canada, including in the United States, where it may be subject to the laws of that jurisdiction. We take reasonable contractual, organizational and technical measures to protect personal information handled by our service providers.
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, to meet legal obligations, to resolve disputes and to maintain appropriate business records. Retention periods depend on the type of information and the nature of the business relationship. When information is no longer required, we securely delete, anonymize or otherwise dispose of it in accordance with our documented retention procedures, subject to legal holds and record-keeping requirements.
Our current retention schedule is:
Payment processors keep their own records in accordance with their own policies and legal obligations.
You may ask for access to the personal information we hold about you, ask us to correct inaccurate information, withdraw your consent, or ask us to delete your information where applicable law permits. Withdrawing consent may mean we cannot respond to your inquiry, complete your order or continue considering your application.
To make a request, contact our Privacy Officer at [email protected]. We may ask for information reasonably necessary to verify your identity and authority. We respond within the time limits required by applicable privacy law, generally within 30 calendar days, subject to extensions the law permits, in which case we will tell you. Access is generally provided free of charge or at minimal cost, and we will tell you of any cost in advance. Some information may be kept where the law requires or permits it, such as order, payment and accounting records. For information held by Stripe or PayPal, you may also contact them directly.
If you live in Quebec, you may have additional rights under Quebec law; contact us and we will respond in accordance with the requirements that apply.
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.
We may in future offer an optional email newsletter with company news, product information and promotions. Where required, we will obtain your consent before sending marketing emails, keep a record of that consent, and include an unsubscribe option in every marketing email. You can withdraw your consent at any time using that option or by contacting [email protected].
If a breach of security safeguards involving personal information creates a real risk of significant harm, we will notify the people affected and the Office of the Privacy Commissioner of Canada as required by law, and we keep records of privacy incidents.
We may update this policy to reflect changes in our operations, services, technology or legal requirements. The updated version will be published on this website with its revised date. Where the law requires, we will give additional notice or obtain consent.
If you have any questions about this Privacy Policy, the privacy practices of MMX Global Inc. — DECOVINK, or your dealings with this website, please contact us using the contact information provided below.
MMX Global Inc. — DECOVINK
Phone: 416-619-0786
Email: [email protected], [email protected]
